Grocery delivery workers were hailed as heroes during the pandemic, but not all gig workers responded to the label the same way. New research explores the business consequences of becoming an overnight hero.
The pandemic’s seismic effects and the devastation of war have given new meaning to one alumna’s efforts to connect Ukrainians with U.S. volunteers for English-speaking practice.
A recent art auction lawsuit reveals the complexities of excusing contractual performance due to the pandemic.
The pandemic has highlighted the need to strengthen social bonds between U.S. consumers and overseas customer support workers.
Finding silver linings of work life during the current crisis could reinvigorate teams when they return to the office, writes Nancy Davis Kho W88, author of The Thank-You Project.
Videos and readings from professor Mauro Guillén’s popular COVID-19 class provide insights on managing global business in uncertain times.