Digital Exclusives
Managers today are taking a hard look at the value of intangibles like customer satisfaction, intellectual capital and employee loyalty. Soft assets, they suggest, can help predict future economic performance.
With the passage of the 1996 Telecommunications Act, telecom companies are gearing up for the competitive battle of their lives
Wharton's Michael Useem Looks at "Investor Capitalism"
Strategic Realignments, new technologies and a raging bull market caused a frenzy of M&A activity in 1995. What have we learned from it, and what's ahead for 1996?
Last fall, Wharton’s health care systems department celebrated its 25th Anniversary. Faculty and alumni have led the effort to link the disciplines of economics and management to the practice of medicine.
With the participation of financial services firms, an ambitious cross-disciplinary research effort at Wharton is analyzing all sectors of the industry. And officials in the public policy arena have begun to take notice.
Today’s flatter, leaner companies have created more situations where everyone – and therefore no one – is the boss. Some managers find “ambiguous authority” creative. Others find it confusing. Everyone finds it a lot of work.
