Digital Exclusives
Managers today are taking a hard look at the value of intangibles like customer satisfaction, intellectual capital and employee loyalty. Soft assets, they suggest, can help predict future economic performance.
With the passage of the 1996 Telecommunications Act, telecom companies are gearing up for the competitive battle of their lives
Cross-Cultural Conflicts in China and Russia
Strategic Realignments, new technologies and a raging bull market caused a frenzy of M&A activity in 1995. What have we learned from it, and what's ahead for 1996?
How Robert Goergen, WG’62, turned a $25,000 hobby investment into a $300 million manufacturer of candles, fragrance products and candle accessories.
Today’s flatter, leaner companies have created more situations where everyone – and therefore no one – is the boss. Some managers find “ambiguous authority” creative. Others find it confusing. Everyone finds it a lot of work.